Terms and Conditions

Booking On-line With Us

These terms and conditions ("Terms") govern the use by you, the customer ("You", "Your"), of the online booking service ("Online Booking Service") offered by Clubeasy Property Management Ltd ("We", "Us", "Our"). These Terms are only available in the English language.

Please read the Tenancy agreement carefully before making a booking for a room within one of Our properties ("Booking"). You should keep a copy of these Terms for future reference. We will keep a record of any Booking made by You.

By completing a Booking with us, You are entering into a legally binding agreement with Us, as set out in these Terms. The Online Booking Service provided by Us under this Booking Agreement includes the processing of Your Booking.

By submitting Your Booking, You are also agreeing to the terms of an Assured Shorthold Tenancy Agreement ("AST"), which is separate to this Booking Agreement and governs Your use of the Room.
By using the Online Booking Service, You confirm that You will be at least eighteen years old on the commencement of the term of Your AST. If You will be under eighteen years of age on the commencement of the term of Your AST You may not use the Online Booking Service, and should contact Us via the City Office You have chosen.

USING THE ONLINE BOOKING SERVICE
To complete a Booking You must go through the steps set out in this clause. Please select the City and Property you would like to book. As soon as You complete Your Booking We will confirm by email that Your Booking is being processed.

Entering Your Personal details
In order for Us to process Your Booking, You must submit certain personal details. We will only use Your personal details in accordance with Our Privacy Policy. We will co-operate with any law enforcement authorities or court order requesting or directing Us to disclose the identity of or locate anyone breaching these Terms or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders. There may be other circumstances in which We may be required by law to disclose information about You or Your use of the Website.

Room preferences
Wherever possible, We will try and allocate your room so that You and those in nearby rooms will feel comfortable living close to one another. You must also state whether You have any disability-related requirements. We take such steps as We are reasonably able, in all the circumstances of each case, to accommodate disability related requirements. There is a limited number of disabled-access rooms throughout the Cities and these are subject to availability. If You require a disabled-access room and We are unable to allocate one to You or We are not reasonably able to accommodate Your needs in relation to a standard room, We will contact You as soon as possible to help You make the necessary alternative arrangements. In the event that no Bookings for disabled-access Rooms are made in relation to a particular property, such Rooms may be made available to those without disability-related requirements.

Confirm Booking details
Once You have completed all the steps, You will be given an opportunity to review the details. When You have reviewed the details of Your Booking and corrected any errors You have made in entering the details of Your Booking, you must confirm Your Booking details to conclude Your Booking. When You confirm Your Booking details, you are entering into the Booking Agreement, a legally binding agreement with Us, as set out in these Terms.

Assured Shorthold Tenancy Agreement (AST)
As part of Your Booking, You must agree to the terms of the AST. You can access the AST via the On line Booking pages before completing Your Booking. We will send You a paper copy of Your AST when You have completed Your Booking for you to complete and sign.

First Rent Payment and pre authorisation of future payments
When you complete Your Booking, You are agreeing to submit an up-front payment for the processing of Your Booking, which also acts as your first rent payment paid by You in relation to the AST, and to authorise the future payment of instalments in relation to the rent payable under the AST ("Future Payments"). No Deposit or booking fee is required. You must pay the first rent instalment and authorise the Future Payments on the date that You complete Your Booking. You may submit such payments using a credit card or debit card. If you use a credit card, an additional 4% credit card processing charge is payable. You are also able to pay by direct debit once your bank details are provided and a signed direct debit mandate completed and returned. The prices of Rooms are set out on the Site and will be notified to You when You use the Online Booking Service.You confirm that the credit/debit card that is being used is Yours or that You have the authority of the card-holder to make the payments. using that credit/debit card. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of the card refuses to authorise payment We will not accept Your Booking and We will not be responsible for any delay or non-availability in relation to the Room. We are not obliged to inform You of the reason for the refusal. We are not responsible for the card issuer or bank charging You or the card-holder as a result of Our processing of the credit/debit card payments in accordance with Your Booking.

When You have successfully completed all the steps set out above, Your Booking will be complete. We will subsequently notify when You have been allocated a specific Room. The keys for Your Room will be made available to You at the City Office selected by You, on the date of commencement of the term of Your AST.

GENERAL
Change to Terms
We may amend these Terms from time to time in order to reflect changes to our Service or for legal, regulatory or security reasons.

Notices
If We need to provide notice to You in relation to this Booking Agreement, We will do so by email to the email address which You have given to us
Transfer of this Agreement We may wish to transfer Our rights and/or obligations and/or sub-contract Our obligations under this Agreement to another other legal entity. You agree that We may do so provided that: this will not affect the standard of service You receive under this Agreement; any transfer of Your personal data will be made in accordance with Our Privacy Policy; and in the case of transfer only, after We notify You of the date on which We will transfer Our rights and obligations under this Agreement to another legal entity, Your only rights under or in connection with this Agreement will be against the new legal entity and not against Us. This agreement is personal to You. You may not transfer Your rights or obligations under this Agreement to anyone else.

Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.

Third party rights
These Terms are not intended to give rights to anyone except You and Us.

Disputes
We will do Our best to resolve with You any disputes over this Agreement. If You wish to take court proceedings against Us You must do so within the United Kingdom. If You live in England or Wales the laws of England and Wales shall apply and if You live in Scotland, Scottish law shall apply.

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Cancellation Policy

As per your signed tenancy agreement you are liable for the full contractual rent until such time you find a replacement to take over your room. Once you have found a replacement and on agreement with Clubeasy a £100 Administration Fee applies.

Clubeasy cannot assist you in finding a replacement until you notify us in writing your wish to be released from contract. Only students whose accounts are kept up to date will be considered for release if a replacement student is found.

There is no guarantee that anyone will take over your contract and you would therefore have to pay for your accommodation until the end of the academic year as per your signed tenancy agreement.

If a replacement tenant is found by you or ourselves part way through your tenancy, we will release you from your Agreement from the date the new tenant takes occupancy, upon payment by you of a £100 Administration Fee.

To request a release from your contract, this must be received by us in writing. Please go the City page for contact details. We cannot accept requests via telephone.

Distance Selling Regulations

If you are making this agreement by one or more means of distance communication you have further cancellation rights listed below.

If you have not visited or viewed the accommodation itself and are relying on a distance selling method to book your accommodation, you have the right to cancel your booking for a period of seven days from making the booking. Your first instalment of rent will be refunded in full should your tenancy agreement not have started.

You lose the right to cancellation under the Regulations from the time your tenancy starts. You may exercise your right to cancel your booking within seven days of making it by contacting us in writing to the relevant City Office.

Cancellation by Us
We may have to cancel Your Booking if We are unable to allocate You a Room matching Your Booking due to any cause beyond Our reasonable control which prevents Us from providing the Online Booking Services or fulfilling any of Our other obligations under this Booking Agreement and includes but is not limited to unanticipated excessive demand, fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God ("Events Beyond Our Control"). In the event that We have to cancel Your Booking, We may terminate this Booking Agreement by giving You notice in writing by email. In the event of such cancellation by Us, We will cease to provide the Online Booking Services, We may re-allocate Your Room and We will refund Your first rent payment. And cancel any future rent Payments.

We may also suspend the Online Booking Services and terminate the Booking Agreement without notice in the following circumstances:

If bankruptcy proceedings are brought against You, or if You do not pay a court judgment on time, or if You make an arrangement with Your creditors or if Your assets are the subject of any form of seizure.

In the event of such cancellation by Us, We will cease to provide the Online Booking Services, We may re-allocate Your Room and We will cancel the Future Payments but You will not be entitled to a refund of your first rent instalment.



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Cancellation Policy
As per your signed tenancy agreement you are liable for the full contractual rent until such time you find a replacement to take over your room. Once you have found a replacement and on agreement with Clubeasy a £100 Administration Fee applies.

Clubeasy cannot assist you in finding a replacement until you notify us in writing your wish to be released from contract. Only students whose accounts are kept up to date will be considered for release if a replacement student is found.
There is no guarantee that anyone will take over your contract and you would therefore have to pay for your accommodation until the end of the academic year as per your signed tenancy agreement.
If a replacement tenant is found by you or ourselves part way through your tenancy, we will release you from your Agreement from the date the new tenant takes occupancy, upon payment by you of a £100 Administration Fee.
To request a release from your contract, this must be received by us in writing. Please go the City page for contact details. We cannot accept requests via telephone.

Distance Selling Regulations
If you are making this agreement by one or more means of distance communication you have further cancellation rights listed below.
If you have not visited or viewed the accommodation itself and are relying on a distance selling method to book your accommodation, you have the right to cancel your booking for a period of seven days from making the booking. Your first instalment of rent will be refunded in full should your tenancy agreement not have started.
You lose the right to cancellation under the Regulations from the time your tenancy starts. You may exercise your right to cancel your booking within seven days of making it by contacting us in writing to the relevant City Office.

Cancellation by Us
We may have to cancel Your Booking if We are unable to allocate You a Room matching Your Booking due to any cause beyond Our reasonable control which prevents Us from providing the Online Booking Services or fulfilling any of Our other obligations under this Booking Agreement and includes but is not limited to unanticipated excessive demand, fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God ("Events Beyond Our Control"). In the event that We have to cancel Your Booking, We may terminate this Booking Agreement by giving You notice in writing by email. In the event of such cancellation by Us, We will cease to provide the Online Booking Services, We may re-allocate Your Room and We will refund Your first rent payment. And cancel any future rent Payments.

We may also suspend the Online Booking Services and terminate the Booking Agreement without notice in the following circumstances:

If bankruptcy proceedings are brought against You, or if You do not pay a court judgment on time, or if You make an arrangement with Your creditors or if Your assets are the subject of any form of seizure.

In the event of such cancellation by Us, We will cease to provide the Online Booking Services, We may re-allocate Your Room and We will cancel the Future Payments but You will not be entitled to a refund of your first rent instalment.

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WEBSITE TERMS AND CONDITIONS OF USE
This legal notice applies to the entire contents of this website under the domain name www.clubeasy.com (the “Website”) and to any correspondence by e-mail between us and you. Please read these terms carefully before use.
Using this Website indicates that you accept these terms. If you do not accept these terms, do not use this Website. This notice is issued by Clubeasy Property Management Ltd whose registered office is Beechwood House, 131 Cottingham Road, Hull, HU5 2DH. Company No 6735861

1. Introduction
You may access most areas of this Website without registering your details with us. Certain areas of this Website are only open to you if you register. By accessing any part of this Website, you shall be deemed to have accepted this legal notice in full. If you do not accept this legal notice in full, you must leave this Website immediately. The Company may revise this legal notice at any time by updating this posting. You should check this Website from time to time to review the then current legal notice, because it is binding on you. Certain provisions of this legal notice may be superseded by expressly designated legal notices or terms located on particular pages at this Website.

2. Licence
You are permitted to print and download extracts from this Website for your own personal use on the following basis: No documents or related graphics on this Website are modified in any way; No graphics on this Website are used separately from accompanying text; and The Company’s copyright and trade mark notices and this permission notice appear in all copies.
Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by the Company or its licensors. For the purposes of this legal notice, any use of extracts from this Website other than in accordance with the above for any purpose is prohibited. If you breach any of the terms in this legal notice, your permission to use this Website automatically terminates. Subject to the above, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the Company’s prior written permission. Any rights not expressly granted in these terms are reserved.

3. Service Access
While the Company endeavours to ensure that this Website is normally available 24 hours a day, the Company shall not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control.

4. Visitor Material and Conduct
You may not misuse the Website (including, without limitation, by hacking); The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing the Company to disclose the identity or locate anyone posting any material in breach of said clause. You may not copy, reproduce, modify, distribute or publicly display any content (except for your information) from our Website without the prior written consent of the Company or appropriate third party, as applicable; Interfere or attempt to interfere with the proper working of the Website or any activities conducted on the Website; or

5. Registration
From time to time we may restrict access to some parts of our Website, or our entire Website, to users who have registered with us. If you register with the Website to book a room, each registration is for a single user only. The Company does not permit you to share your user name and/or password with any other person nor with multiple users on a network. Responsibility for the security of any passwords issued to you rests with you. We reserve the right to disable any user names or passwords, at any time if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

6. Liability
The Company, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of the Company’s group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.

Nothing in this legal notice shall exclude or limit the Company’s liability for: death or personal injury caused by the Companies; fraudulent misrepresentation; or any liability which cannot be excluded or limited under applicable law (including without limitation consumer law). If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.

Disclaimer
While the company endeavours to ensure that the information on this Website is correct, the company does not warrant the accuracy and completeness on the Website. The Company may make changes to the material on this Website, or to the products services and/or prices described in it, at any time without notice. The material on this Website may be out of date, and the Company makes no commitment to update such material. The material on this Website is provided “as is”, without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with this Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for this legal notice might have effect in relation to this Website.
Other materials on this Website are not intended to amount to advice on which reliance is placed.

Governing Law and Jurisdiction
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country.